Out the Box

• Intake and Management of Clients, Applicants and Staff

• Advanced information management using Custom Attributes

• Real-time synchronisation of information between integrated systems

• Unique Client interaction diary simplifying the capture of day to day data of and between staff, clients and external contacts

• Advanced Contact Management, minimising the capture of redundant and duplicate data

• Advanced Recruitment Builder - Create a unique and rich recruitment structure that works for you and your applicants

• User management features, accommodating both ACICS users and Active Directory (Microsoft Domain) based logins

• Highly modular and customisable - have a custom, branded experience while removing features you don't need

ACICS At The Center

ACICS is designed with a module approach which allows you to choose the features you do and don't want,  while facilitating the integration into a wide variety of other tools and services.  And Care can also provide integrations with custom in-house / non-standard tools, specific to your needs and requirements.

ACICS then becomes your main focal point in client data management allowing real-time synchronisation between the various tools and services you use and ensuring staff have access to accurate information at all times.

Business Interactions

ACICS provides an advanced interaction diary for client orientated operations - this allows your team(s) to keep detailed and auditable records on every aspect of care, allowing tasks to be assigned and tracked while ensuring the information is available in all supporting integrated tools & services.

 ACICS takes a design approach that minimises the capture of redundant / duplicate information; dramatically increasing the availability of required information to your staff while significantly reducing the workload required to manage it.

Recruitment Builder

ACICS includes an advanced recruitment builder that allows you to create and define your recruitment process instead of accommodating the tools'.  By specifying 'recruitment stages', tasks and finally actions - you create the process the applicant should follow.

Utilising Custom Attributes, you defined what information you want and need - while ACICS then allows the capture directly from the applicants themselves using their online portal.  By assigning an applicants tasks to staff members, they receive updates on progress while minimising the work required from them.

User Management

ACICS by default includes an internal user store - protected using industry standard and trusted techniques.  Included with this is full Role and Permission management, allowing restrictions on what ACICS users can and can't do.  When integrated with the recruitment module, provides a seamless experience from applicant to team member.

Further to it's own user store, And Care can provide integration with an existing Active Directory user base, allowing your usual user management process to take over.